All orders received before 16:00pm (GMT) are despatched on the same working day.
Each parcel is sent by 'Royal Mail tracked 24 hour post' free of charge. On occasion we will
send a parcel that requires a signature upon delivery.
Delivery is usually next day, though this is not a guaranteed service. (Please be aware that
due to bank holidays and during the Christmas period, Royal Mail may take longer than
expected to deliver items).
Should you require your items urgently, we offer a 'guaranteed next day by 1pm' special
delivery service at an additional cost. This service requires a signature upon delivery.
Orders received before 16:00pm Monday to Thursday are guaranteed next day
delivery by 1pm.
Orders received on Friday before 16:00pm will be guaranteed for delivery on the
following Monday by 1pm.
Bank holidays: Orders received before 16:00pm will be guaranteed for delivery on the
next working day after the bank holiday, by 1pm.
You willl need to add the 'Next Day by 1pm' charge from this page to your basket, before
If you have any query or would like to discuss any special delivery arrangements, please
contact us by telephone or email.
Tel: 0114 2494940
Mob: 07952 304640
Problems & Returns
We want you to be completely satisfied with your purchase, but recognize that you may
wish to return an item. Please contact us, we will provide you with return address details.
Once we receive the returned item/s, we will issue a full refund for your purchase.
If you feel that the item you purchased is incorrect, faulty or damaged, please send a
message with your query and we will reply at the earliest opportunity. We will provide a
pre-paid postage label for you to return the goods and offer replacement items or a full
We are more than happy to resolve any problem.